Refund Policy
Last updated: 11 August 2026
30-day money-back guarantee
slotify UAE offers a 30-day money-back guarantee on subscription plans. If you are not satisfied with your Slotify subscription, you can request a full refund within 30 days of your order date and we will refund that payment.
How to request a refund
Contact slotify UAE support through the in-app chat with your order email or receipt and we will process the refund for you. Refunds are returned to the original payment method through our payment processor and typically appear within 5–10 business days, depending on your bank.
Cancelling your subscription
You can cancel your monthly plan at any time from Subscription & Billing in your dashboard, which opens the secure billing portal. Cancelling stops future renewals; your dashboard and calendar stay active until the end of the period you have already paid for.
Appointments booked with a business
Slotify does not charge customers for appointments and takes no commission on bookings. Payment for a service is made directly to the business you booked with, so cancellations, rescheduling and refunds for an appointment are handled by that business under its own policy. You can cancel a booking yourself from My Bookings.
Questions
For anything not covered here, contact slotify UAE support through the in-app chat.